Lufthansa’s passengers - cosmopolitan, interested and demanding

Passengers on board of Lufthansa are highly quality-conscious and have a strong interest in consumer goods. As top decision-makers and multipliers from business and society, they have an above-average willingness to buy in the premium and luxury segments.

They are educated, well-off and have great freedom of decision in their professional and private lives. In terms of these characteristics, Lufthansa’s passengers are significantly above the German average – also in terms of willingness to invest and technology affinity.

Sociodemographic characteristics and consumer behaviour of Lufthansa passengers compared to the German national average:

First & Business Class

Compared to the national average, our current Lufthansa customers with experiences in First & Business Class have an above-average income and are much more interested in products from the areas of finance and luxury goods.

Colour legend

Lufthansa
∅ Germany

Net household income
(freely disposable)*

More than 5.000 €
22%
6%
 
3.000 € - 5.000 €
29%
14%
 
Less than 3.000 €
38%
62%

Holiday budget
(per person)*

More than 2.500 €
21%
5%
 
1.000 € - 2.500 €
47%
27%
 
Less than 1.000 €
28%
52%

Profile

University degree or UAS degree
60%
32%
 
Decision-making authority (profession)
63%
30%
 
Home ownership
(house or apartment)
40%
27%

* less the percentage of respondents who did not provide any information

Source: YouGov April 2024

66
29

Financial products
Possession of investment products (shares, ETFs and equity funds)

47
30

Mobility
Interest in the future purchase of a fully electric or hybrid vehicle

32
5

Watches / Smartwatches
Purchase in the last 12 months

33
9

Luxury goods
Jewellery purchase in the last 12 months (necklace, bracelet, rings, earrings

28
4

Accessoires
Purchase of e.g. handbags, sunglasses or hats in the last 12 months

Gender

Male
61%
Female
39%

Age

18-29
7%
30-39
16%
40-49
20%
50-59
32%
60+
25%
47
30

Mobility
Interest in the future purchase of a fully electric or hybrid vehicle

66
29

Financial products
Possession of investment products (shares, ETFs and equity funds)

33
9

Luxury goods
Jewellery purchase in the last 12 months (necklace, bracelet, rings, earrings

28
4

Accessoires
Purchase of e.g. handbags, sunglasses or hats in the last 12 months

Source: YouGov April 2024

The figures refer to people who have flown with Lufthansa at least once in the past 12 months and travelled in Business or First Class at least once.

Detailed information and characteristics of Lufthansa’s target groups can be downloaded here as a PDF file.

Premium Economy & Economy Class

Compared to the national average, our current Lufthansa customers with experiences in Premium Economy & Economy Class are much more interested in products from the areas of finance, luxury goods and mobility.

Colour legend

Lufthansa
∅ Germany

Net household income
(freely disposable)*

More than 5.000 €
12%
6%
 
3.000 € - 5.000 €
22%
14%
 
Less than 3.000 €
52%
62%

Holiday budget
(per person)*

More than 2.500 €
12%
5%
 
1.000 € - 2.500 €
42%
27%
 
Less than 1.000 €
36%
49%

Profile

University degree or UAS degree
52%
32%
 
Decision-making authority (profession)
46%
27%
 
Home ownership
(house or apartment)
37%
27%

* less the percentage of respondents who did not provide any information

Source: YouGov April 2024

57
29

Financial products
Possession of investment products (shares, ETFs and equity funds)

38
30

Mobility
Interest in the future purchase of a fully electric or hybrid vehicle

12
5

Watches / Smartwatches
Purchase in the last 12 months

15
9

Luxury goods
Jewellery purchase in the last 12 months (necklace, bracelet, rings, earrings

12
4

Accessoires
Purchase of e.g. handbags, sunglasses or hats in the last 12 months

Gender

Male
54%
Female
46%

Age

18-29
12%
30-39
18%
40-49
19%
50-59
28%
60+
23%
38
30

Mobility
Interest in the future purchase of a fully electric or hybrid vehicle

57
29

Financial products
Possession of investment products (shares, ETFs and equity funds)

15
9

Luxury goods
Jewellery purchase in the last 12 months (necklace, bracelet, rings, earrings

12
4

Accessoires
Purchase of e.g. handbags, sunglasses or hats in the last 12 months

Source: YouGov April 2024

The figures refer to people who have flown with Lufthansa at least once in the past 12 months and travelled in Premium Economy or Economy Class at least once.

Detailed information and characteristics of Lufthansa’s target groups can be downloaded here as a PDF file.

All passenger classes

Your advertising objectives are in good hands here: the personal interests of high-income Lufthansa passengers are much more pronounced than the German average in the areas of luxury goods and finance.

Colour legend

Lufthansa
∅ Germany

Net household income
(freely disposable)*

More than 5.000 €
12%
6%
 
3.000 € - 5.000 €
22%
14%
 
Less than 3.000 €
50%
62%

Holiday budget
(per person)*

More than 2.500 €
11%
5%
 
1.000 € - 2.500 €
43%
27%
 
Less than 1.000 €
37%
49%

Profile

University degree or UAS degree
49%
32%
 
Decision-making authority (profession)
46%
30%
 
Home ownership
(house or apartment)
34%
27%

* less the percentage of respondents who did not provide any information

Source: YouGov April 2024

51
29

Financial products
Possession of investment products (shares, ETFs and equity funds)

36
30

Mobility
Interest in the future purchase of a fully electric or hybrid vehicle

13
5

Watches / Smartwatches
Purchase in the last 12 months

18
9

Luxury goods
Jewellery purchase in the last 12 months (necklace, bracelet, rings, earrings

12
4

Accessoires
Purchase of e.g. handbags, sunglasses or hats in the last 12 months

Gender

Male
53%
Female
47%

Age

18-29
12%
30-39
18%
40-49
18%
50-59
27%
60+
25%
36
30

Mobility
Interest in the future purchase of a fully electric or hybrid vehicle

51
29

Financial products
Possession of investment products (shares, ETFs and equity funds)

18
9

Luxury goods
Jewellery purchase in the last 12 months (necklace, bracelet, rings, earrings

12
4

Accessoires
Purchase of e.g. handbags, sunglasses or hats in the last 12 months

Source: YouGov April 2024

The figures refer to people who have flown with Lufthansa at least once in the past 12 months.

Detailed information and characteristics of Lufthansa’s target groups can be downloaded here as a PDF file.

All target groups at a glance

Bring your brand directly into contact with a target group with purchasing power and high expectations. Here you can download our target group overview with all facts and figures. Our media experts will be happy to help you achieve your goals - send us a message.

Contact the Lufthansa Ambient Media Team!

Our experts will be happy to assist you with your questions.